We reserve the right to refuse returns. With that being said we almost always do accept return requests since we are guided by our desire to offer the best service and we never want to sell a product that doesn’t serve the purchaser. Items being returned must have the tamper-evident seal intact and untampered with. Items must be returned in the condition it was sent in and must be shipped back within 5 days of receipt. Refunds are not processed until the item is received back and has been inspected.
PERSONAL INFORMATION OBTAINED
The long and short of it is that we only use any information provided by you to track your orders and provide you better service. When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.
Additionally, when you make a purchase or attempt a purchase through the Site, we collect certain information from you that you provide, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information”.
HOW DO WE USE THE INFORMATION WE RECEIVE?
We use the Order Information that we collect to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we may use this order information to:
– Communicate with you;
– Screen our orders for potential risk or fraud; and
– Provide you with information relating to our products or services
– We may use the information provided to help us understand how the Site is used in an effort to make improvements
The Site is not intended for individuals under the age of 21.
CONTACT US IF YOU HAVE QUESTIONS
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us: [email protected]